#20 A globally distributed product team - a new model for design agencies?

 
 
 
 

This week Jon is joined by Matthew Lenzi of Hanno - a globally distributed product design agency. Hanno are quite unique in the way that they run their business; a distributed team working around the world using a forward-thinking vision of 'how companies should work in the future'. They’re living the dream sold to us by the level of communication offered by the internet - something that’s quite unique and I’ve not seen anyone else do as successfully before. We talk about how they got started and made this model a success.

 

In this episode they cover:

  • The history of Hanno; how it formed and how the idea of using a distributed team model came from. 
  • Using regular company retreats to work/be together in person.
  • Daily communication technique, such as: PPP - plans, progress & problems.
  • Working around the clock in different timezones.
  • Using ‘pods’ of team members on projects.
  • Letting everyone choose where and when they work, and how much they get paid.
  • Pairing up remotely by planning around people's schedules.
  • Over communicating. 
  • Introverted and extroverted personalities in distributed teams. 

 

Show notes

 

iTunes  /  Overcast  /  Pocket Casts  /  RSS feed

 

Find us online

 

#19 What makes a company like Clearleft successful? A conversation with Andy Budd

 
 
 
 

This week Jon and Dan are joined by Andy Budd from Clearleft - a well known UX Design agency based in Brighton. Clearleft are well known for their high quality of work as well as advancing the field by putting on a number of UX, Design and Development events around the country.

 

In this episode they cover:

  • Small vs large agencies
  • Quality vs quantity of client work
  • How do Clearleft judge their success metrics
  • Taking on the projects you want to work on
  • Growing the team from the founders and adding new skills
  • How adding content strategy skills to the team has helped Clearleft enhance their offering
  • What are the driving factors behind the events and conferences Clearleft put on, and what effect does that have on their business
  • Giving back to the design community - why we do these things

 

Show notes:

  • Clearleft’s website, including their work and blog. Keep an eye out for the new website & rebrand launching end 2016/early 2017.
  • Clearleft’s new event; Leading Design (24 - 26 October 2016). At the time of publishing, now in the past, but sign up for details next year.
  • Clearleft’s other conferences:
  • Every Interaction’s website update, taking a content-first approach.

 

iTunes  /  Overcast  /  Pocket Casts  /  RSS feed

 

Find us online

 

#18 Scaling an agency from 1 or 2 people to a growing and stable team, with Pete Campbell from Kaizen Search

 
 
 
 

This week Jon is joined by Pete Campbell from Kaizen Search - an SEO and digital marketing agency based in London. Pete started his agency less than 3 years ago by himself, and has since successfully scaled to 9 people. 

In the episode they cover: 

  • Starting a business as just one person
  • Hiring the first person
  • Should you take on interns or apprenticeships when you’re a small agency?
  • What skill levels should your early employees be?
  • Handling cultural differences in a small team

Show notes:

 

iTunes  /  Overcast  /  Pocket Casts  /  RSS feed

Find us online

#17 Introducing systems and process to give your business more structure, with Brad Flowers from Bullhorn Creative

 
 
 
 

This week Jon is joined by Brad Flowers from BullHorn Creative - a brand & communication strategy agency in Kentucky USA. Brad and his fellow directors have been making changes to how they run their business, inspired by meeting folks at peer groups and studying business books. This inspiration has helped provide them with a more solid foundation for growth and stability. In this episode Jon and Brad go over this experience, and share how anyone else can do the same.

In this episode they cover

  • Focus on working more on your business than in your business.

  • Adapting and assigning roles to individuals as you grow.

  • Having accurate data to be able to make informed business decisions.

  • Understanding your core values of your business - why you exist.

  • Using peer groups to share experiences and learn from others locally.

 

Show notes

There are some great blog posts over on Bullhorn’s blog. A few recent examples include:

 

iTunes  /  Overcast  /  Pocket Casts  /  RSS feed

Find us online

#16 Delivering website development projects using agile processes, with Rory MacDonald from MadeTech

 
 
 
 

Jon is joined by Rory MacDonald from MadeTech - an agile development agency - to talk about how you can use agile methodologies to deliver website development projects.

In the episode they cover:

  • What characteristics make a successful agile delivery?

  • How to spot a if a client is going to be suitable to work in an agile way

  • Managing scope, budget and timelines with agile

  • Working with clients to understand complexity

  • Managing risk to ensure software is shipped and deliverables

  • Reassuring customers that the agile processes you are proposing will deliver them the results they need

  • Educating clients about the benefits of agile processes and transforming businesses from within using it

 

Show notes

 

iTunes  /  Overcast  /  Pocket Casts  /  RSS feed

 

Find us online